Senior Supervisor - Customer Experience & Direct Channel / 9 hours ago
16Street Sinkor, Monrovia, Liberia, Liberia,
Overview & Description:
The Senior Supervisor will be responsible for overseeing and coordinating the activities of all supervisors, ensuring effective team management, and driving performance improvements. The role involves overseeing team performance, providing coaching and training, contributing to the development of sales strategies, and ensuring operational efficiency.
Responsibilities:
Requirements:
Education:
Bachelor’s degree in Business, Management, or a related field. • Master’s degree preferred.
Experience:
- Minimum of 5 years of experience in a supervisory or managerial role.
- Proven experience in team management, performance tracking, and sales strategy development.
- Experience in training and coaching sales teams, with a strong focus on sales techniques and product knowledge.
- Familiarity with HRIS and performance appraisal systems.
Additional Information:
JOB SPECIFIC COMPETENCIES
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to evaluate and improve performance effectively.
- Strong organizational skills with the ability to multitask.
- Excellent problem-solving abilities and a proactive approach to challenges.
- High attention to detail and accuracy in reporting.
How to Apply:
Please submit your letter of application along with your recent curriculum vitae as well as copies of your academic credentials to [email protected]
Deadline for receipt of applications: May 11th, 2026, at 5:30 p.m.
Please note the following:
▪ Only short-listed candidates will be contacted
▪ Female applicants are highly encouraged to apply.
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