Company Overview:

Talwa HR Solutions (THRS) is recruiting on behalf of Kids Dream Ice Cream, a Liberian Startup for the below position.

Kids Dream Ice Cream is a Liberian Startup Company that specializes in creating delicious and innovative treats for children and youths. In addition to our wide variety of ice cream flavors, we also offer fast food, pastries, and a safe and fun ice cream parlor.

We seek to offer safe playgrounds and recreation areas for children and families to enjoy. KDIC was started in 2019 as a Sole Proprietorship Company but incorporated as a Subsidiary of the TALWA Group of Companies in 2023. At KDIC, we believe that childhood is a time for exploration, creativity, and fun.

That's why we're dedicated to creating a fun and safe environment for children to play, while also promoting healthy living and social responsibility through our business practices. We have a small but effective workforce of about sixteen (16) people (direct hires), about twelve (12) indirect hires, and several others through the value chain. KDIC Ice Cream is sold in about seventeen (17) locations (supermarkets & Minimarts) in Montserrado and Margibi Counties.

Overview & Description:

The waitress position is essential in delivering customer service. She/he is the first point of contact to engage with customers upon arrival at the restaurant and serves as a brand ambassador of the company. The waitress is responsible for taking orders, serving food and beverages to customers and ensuring a customer centric atmosphere at the restaurant.

Responsibilities:

Key Duties and Responsibilities: 

• Deliver excellence customer service.
• Meet and greet customers upon arrival in to the restaurant and usher the to the table.
• Present menu and provide addition information on the various dishes on the menu.
• Make suggestions based on the customer’s preference.
• Take the food and drinks order and serve the customers.
• Up-sell or cross-sell to the customer where appropriate.
• Take customer’s orders via phone/ WhatsApp and coordinate delivery at their locations.
• Arrange table setting; keep tables clean and tidy at all times.
• Ensure the toilet is clean at all times with appropriate toiletries. Cooperate and communicate with all serving and kitchen staff to ensure excellent customers’ service.
• Adhere to the company’s health, safety and environment policy and customer services guideline.
• Perform other duties as may be assigned.

Requirements:

• High school Diploma.
• Certificate in customer service will be considered plus.
• Certificate in etiquette.

Additional Information:

Skills and Experience: 

• 2years of working experience as waiter/waitress.
• Team player.
• Interpersonal and communication skills.
• Customer centric

 

How to Apply:

APPLICATION INSTRUCTIONS

Candidates meeting the required qualifications are invited to send their applications including a detailed RESUME/CV.

                   In the Subject Line, Indicate "Waitress"

Only shortlisted candidates will be contacted.

Call 0881736316 / 075611704 for more information.

                            Talwa HR Solutions

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